In the last month, I’ve been on a mission to extend the reach of our connected customer base and to transport them from being digital connections to real life peers and friends. We kicked off in Boston...
In my prior two blog posts, I talked about who I think Facebook At Work should target and the kinds of use cases (link) it should support. The last thing to discuss is why anyone would bother to use it. After all, humans are creatures of habit - using something new means putting in effort and changing habits.
In my last blog post, I talked about who I think of as the users and key decision makers for a business service provided by Facebook. The Facebook At Work that I’m imagining needs both end users and business stakeholders getting value from it to be successful. So now we need to talk about use cases – what should Facebook At Work actually do?
The recent reports from the Financial Times about a Facebook At Work offering got my product development juices flowing. For the past eight years, I’ve been building social software for the enterprise at Sitrion (www.sitrion.com), so I have a couple of thoughts on the subject :)
As companies continue to become more distributed, it’s important to make sure employees continue to have access to company IP that matters to their role. However, no matter what responsibilities fall within a given role, access to internal company information, especially while on the go, can present a challenge.
Recently I have heard from more and more business contacts as they continue to plan and/or execute their mobile strategy, and get ready to cut the tethers to desks and cubicles unleashing some of their key employees into this totally mobile world. I thought this might be a good time to share a little bit about my experience.
Yesterday I had the opportunity to deliver a webinar based on a presentation I put together for the ASUG event in Canada last month. The webinar was called “The Five Pillars of True ESS & MSS” and my goal was to share some compelling use cases I’ve seen where companies took a hard look at ESS and MSS and made it exactly what it’s intended to be – true self services.
Sydney in a few weeks and I can’t wait to share my upcoming series of posts about what awesome things we’ve been learning, hearing, and doing. For now, let’s rewind to where it all began.
Sitrion recently attended, spoke, and sponsored the 2014 ASUG HCM Canada Summit. There was one common theme, senior HR IT managers have spent years reaching a level of process maturity, and those processes are locked in a system users no longer want to use. They are being pushed to “one-size fits the biggest client” cloud solutions and faced with considering the impact of resetting their process maturity to accommodate a cloud solution.
Somewhere in the rock concert known as Dreamforce, a technology conference broke out – and that was just as good as the performances. A lot of great minds and great speakers were working towards solving two core questions: “how do we work faster? And how do we align the time we get back towards customers?”