HR in the Digital Workplace

3 Best Practices to Streamlining HR Services and Communications

Rethink how you deliver HR services and communications

Human Resources professionals are in a fight for their time. More than any other

department, HR teams must spend an inordinate amount of time on administrative tasks around their HR services and communications. They can’t focus on more strategic initiatives, like engaging with employees, increasing retention, or improving the employee experience. 

Combine these inefficiencies with antiquated workflows and HR systems and little time is left for more important HR priorities.

To transform from tactical to strategic, you must rethink how to perform the important functions that consume too many resources.

Take services directly to your employees with mobile

 

HR teams don‘t have to resign themselves to a fate of inescapable busywork—there is a path forward being paved by mobile technology. The HR work previously done by your HR specialists can now be delivered directly to employee apps on their mobile devices. Leveraging mobile, benefits your HR team, managers, and your employees in the following ways:

Simplified HR functions for your HR team

By mobilizing core HR functions, you create an efficient workflow between HR, managers, and employees, replacing inefficient administrative work for:
 

  • Processing employee paperwork
  • Communicating with new hires
  • Verifying employee training, policies, and certifications
  • Announcing open enrollment and performance processes
  • Conducting employee satisfaction surveys

Simplified HR self-services for all employees

With mobile technology, employees can access and complete common HR services at any time from any location. You’ll enable them to take real-time action on common HR tasks and requests, such as:
 

  • Time-off requests
  • Travel Expenses
  • Personal data status changes
  • Respond to survey & polls
  • Ask questions & give feedback
  • Find out benefits status

Simplified approvals for managers

Empower your managers to give fast approvals without having to navigate to multiple systems. With mobile, approval requests are sent directly to their smartphone, where they can take immediate action on:
 

  • Vacation & time off approvals
  • Travel expense approvals
  • Employee data verifications
  • Purchase order approvals
  • Policy verifications

3 best practices: Aggregate, personalize, and reduce

 

In the world of HR, it seems like every function from talent management to time management, expense reporting, and employee data, has a separate system. But for day-to-day HR services and routines, you can reduce the clutter and remove inefficient processes bogging down workflows by following these 3 best practices:

1. Aggregate processes to be people-centric

 

Your employees have jobs to do and were hired to meet customers, help patients, sell products, and build innovative products. But when they have to navigate multiple company systems to complete simple tasks, they become frustrated and distracted from their real work. 

Use mobile to aggregate and consolidate important communications and day-to-day tasks, such as timecard submissions and vacation requests, into one productive stream. Employees and managers only have one place to go and can take action quickly at any time, anywhere during the workday.

2. Personalize experiences and information

 

Every employee has a unique role and core responsibilities. With mobile, you can personalize the information and HR announcements that they receive so they actually take the time to read them. By grouping company updates, announcements, and tasks relevant to their job function, department, or even their location, employees know what‘s important, are more engaged with your organization, and are more productive. Additionally, mobile helps you personalize messages and tasks for your hard-to-reach remote workers and desk-less workers who don‘t have easy access to company systems.

3. Reduce, then reduce more — for your HR team and your employees

 

People today are consistently overloaded with information, and this is especially true in the workplace. Newsletters, company announcements, HR memos, benefits enrollment, the latest policies — everything comes to everyone. For HR, this means no confirmation that messages are being read or action is being taken. This causes massive amounts of work following up on employee data updates, policy verifications, enrollment completion, etc. With mobile, you can tailor what information gets sent and steamline the receipt of confirmations in one place. This greatly cuts down on the amount of redundant work HR and employees are forced to do every day.

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