FOR HUMAN RESOURCES & ENTERPRISE MOBILITY LEADERS

Mobility in the HR Digital Workplace:
Equipping Your Employees to Succeed

Investing in HR technology is an important first step in modernizing your human resources organization. Increasingly, HR leaders need to demonstrate that mobile self-service tools play an important role in attracting and retaining top talent, and improving engagement and productivity for your entire workforce.

The changing workforce and meeting new expectations with mobile


More than ever, smartphones are entering the workplace, and employee expectations are changing about the tools and technologies provided by employers. With mobile devices, the opportunity exists to push time-sensitive, relevant information to staff in real-time, as well as enable managers and employees to be more productive throughout the day. 

The changing workforce and meeting new expectations with mobile


More than ever, smartphones are entering the workplace, and employee expectations are changing about the tools and technologies provided by employers. With mobile devices, the opportunity exists to push time-sensitive, relevant information to staff in real-time, as well as enable managers and employees to be more productive throughout the day. 


The Next Generation Workforce: Millennials
Increasingly, Millennials expect state-of-the-art laptops, bring-your-own-device (BYOD) programs, and flexible working schedules. As this generation increases its footprint in your organization, you will need to incorporate mobile into your organization to attract, retain and meet expectations. 

Flexible, Field-based, and Deskless Workers
Mobile has many advantages for your retail staff, shop floor, or field-based personnel who don’t require a laptop or desktop. Mobile allows these employees to stay connected to the organization and up-to-date on key information. Consider a BYOD approach, and enable these workers to complete HR self-services at any time on their devices. 

Key Trends Shaping Mobile


Productivity goes mobile

  • 40% of U.S. employees use person devices to complete work tasks (Gartner).
  • Global smartphone and tablet usage is expected to exceed 1.7 billion by 2017 (Statista, IDC).


Device usage is high

  • Employees spend an average of 3 hours per day on their phone.
  • 86% spent using mobile applications.
  • Mobile app usage is 6 times higher than using a browser to access websites.


Changing workforce

  • Millennials are estimated to make up 50% of the global workforce by 2020, and estimated to grow to 75% by 2025.


Workforce mobility is a hot topic for HR organizations

  • 72% of companies intend to implement automated HR services over the next 3 years (CedarCrestone). 
  • Hershey’s used mobile HR self-services to cut HR support call center costs by 70% for its 15,000 employees. -Source: Sitrion

 

 







 

Hershey’s used mobile HR self-services to cut 
HR support call center costs by 70% for its 15,000 employees.

Source: Sitrion

 

What does a Mobile HR organization look like?

Mobilizing your processes and daily workflows helps your organization to:

Focus on top strategic objectives

  • Save time and cut unnecessary costs
  • Drive greater engagement among deskless and field-based workforce
  • Facilitate information sharing, collaboration, and innovation
  • Engage and empower employees on a greater level
  • Retain top talent


Steps you can take now:
Mobilizing your processes and daily workflows helps your organization to:
 

  1. Make workforce mobility a priority. Define a mobile roadmap 
  2. that addresses mobile use cases and ideal outcomes.
  3. Simplify the process. Work with your CIO to refine the mobile roadmap,
    and implement mobile self-services to allow employees to be in charge of their own tasks.
  4. Optimize for people and processes. Make processes more productive by eliminating
    idle time and automating steps; consider time savings and empowerment benefits.
  5. Don’t go it alone. Sitrion can help you accelerate HR modernization and enable
    mobile self-services across the entire organization.


Being slow to respond can be costly. With the right systems in place you can build a mobile HR organization quickly with significant long term benefits that impact the entire organization. 

 

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