Let Sleeping Dogs Lie?

Let Sleeping Dogs Lie?

For most companies, time and attendance management is a topic best avoided. A system or process has been in place for years and while often painful, many enterprises feel their current system is ‘good enough’. But is it? Read more...

Mapping metrics to journeys

Mapping metrics to journeys

My colleague, Brian Kellner, wrote a blog series about the journey of social last week. It got me thinking about how great it is that Engagement Scorecard is flexible enough to support a company regardless of the stage of their social journey.

The Top Five New Features of the Sitrion Engagement Scorecard

The Top Five New Features of the Sitrion Engagement Scorecard

I am super happy to announce v-next of our Engagement Scorecard, available as of today. I would like to say a special thanks to Kelly Gault, Sherstin Lauman, and the rest of the development and QA team for packing the release full of customer-driven features and delivering it in just a bit over 6 months since the product’s initial launch.

Are you a number hater or data geek? The answers to our social engagement quiz.

Are you a number hater or data geek? The answers to our social engagement quiz.

Thanks to those of you that participated in our Engagement Scorecard quiz. I was pleased to see that we have several data geeks among our readers – 67% of respondents answered 5 or more of the questions correctly!

Are you a number hater or data geek? Take our social engagement quiz to find out!

Are you a number hater or data geek? Take our social engagement quiz to find out!

Recently, I’ve written several posts about Engagement Scorecard. So to see if you have been paying attention, I think a short quiz is in order! Don’t worry – it’s multiple choice and no late night cramming is needed. The goal of the quiz is to get you thinking about how you can use social data to drive engagement and business value. Each person that completes the quiz will be entered into a drawing. The drawing winner will get...

Understanding the social groups within your network

Understanding the social groups within your network

With Social Groups, the Engagement Scorecard measures data for public and private communities and public and private spheres. It looks at the total number of social groups and for those groups determines what percent are meeting a configurable minimum threshold of activity. In addition, the Scorecard tracks how engaged users are with...

The scorecard helps you be smart about Q&A

The scorecard helps you be smart about Q&A

Question Activity data helps our customers measure the effectiveness of knowledge sharing within their social network. The Engagement Scorecard tracks the number of questions asked for the specified time period and...

Measure activity levels to help you cultivate adoption

Measure activity levels to help you cultivate adoption

With Activity data, we measure users’ engagement in critical social activity including microblogging, asking and answering questions, commenting, sharing, liking, tagging, badging and workflow approvals. We enable every customer to set custom criteria on the level of activity users should...

Understanding your connections

Understanding your connections

Several weeks ago, I posted a blog about the insights provided by our new Sitrion Engagement Scorecard and focused on the Participation section. As we look to our annual user conference, Collective 2014 which starts in a few weeks, I’d like to continue the discussion by giving you a quick look at the Connections metrics within the Engagement Scorecard – what are they, what value does Connections data provide, and how do customers use this data...

It starts with participation

It starts with participation

Since launching Social Sites Engagement Scorecard a few weeks ago, I have had a lot of fun (I told you I am a geek) analyzing the data from our own social networks and hearing how our first customers plan to use the tool. I’ve enjoyed seeing people use the data in ways that we envisioned but it is even more exciting to see people utilize the information in ways we hadn’t imagined.

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