ONE Platform Release 1.57

Cloud Comm Intersection Group Targeting

 
Sitrion has added the ability for authors to target a group intersection in this release. Authors can choose multiple groups and only target employees that are members of each of the selected groups
 
How to use it: Navigate to the Cloud Comm -> New Message console and you can use this type of targeting by enabling the “Users must be a member of all groups” checkbox below the groups selector. The recipient count will update to show how many users will be targeted in the message.

Video Description Property

 
In this release, Sitrion has added a new description property for videos. This allows Cloud resource administrators to set a short description for the any video. The description will only show in the Video console but could be used in custom video applications.
 
How to use it: Navigate to the Resources -> Video console and you can now add a description for videos using the edit view.

Select Badge Actor for Badges

 
Sitrion has added the ability to choose an existing user as the actor (publisher) of badges. Customers would typically use this in conjunction with an avatar user in their system.
 
How to use it: Navigate to the Cloud Comm -> Badges console and you can now select who the badges come from.

Badge Report Export

 
In this release, Sitrion has added a new export capability for the individual badge report.
 
How to use it: Navigate to the Cloud Comm -> Reports -> Badges console and select a badge. Once in the badge report, you can now click the “export to excel” button to generate a CSV export.

External Badge Triggers and Custom Badge Rules

 
Sitrion has extended our badging solution to now support custom badge rules that can be triggered from external systems or custom MicroApps.
 
How to use it: Navigate to the Cloud Comm -> Badges console and you can now create a badge based on a custom trigger. This feature is intended to work with custom solutions and therefore you should engage with you customer success manager for further details.

Markus von Aschoff, VP, Portfolio Management

As the Vice President of Portfolio Management, Markus is responsible for the strategic product portfolio and product & solutions lifecycle. His tasks range from market research, customer and partner interviews to conceptualizing, evangelizing and productizing new solutions for the Sitrion product portfolio. He works closely with R&D, marketing, sales, and professional services to find the next big thing for Sitrion and to get it into the market ahead of the competition. Prior to Sitrion he co-founded a strategy consulting company, helped entrepreneurs to quadruple their business, and started two martial arts schools having trained more than 500 martial arts students.

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ONE Platform Release 1.56

Multi-Language Support for Channels

 
Sitrion has added the ability for administrators to provide channel names and descriptions for multiple different languges. When used, employees that have devices configured for a languages that a channel has configured will see the channel name and information in the configured language.
 
How to use it: Navigate to the Cloud Comm -> Channels console and you can now set titles and descriptions for multiple languages via the edit or add dialogue by selecting the language dropdown. Channel title and description will always display in the tenant default language should the language requested by an employee device not be set.
 
**This feature addition is phase 1 of a multi phased feature roll out. Setting these properties will not currently work with the existing mobile clients. Sitrion is working to release updated clients that will support this feature.

Channel Filtering

 
One of the most requested features for Sitrion ONE is Channel Filtering. This feature is finally being released and allows employees to filter their feeds on a specific channel. When employees choose to view a filtered feed, they will be presented with a channel profile that contains the channel name, description image and banner.
 
How to use it: Employees have a few different ways to access a filtered channel view.

  1. Using the search function returns channels results as part of the Sitirion ONE smart search.
  2. Tapping the channel name in a message header will bring the user to the channel page.

 
**This feature addition is phase 1 of a multi phased feature roll out. The feature is currently only available in the HTML client. Sitrion is working to release updated clients that will support this feature.

Channel Profiles

 
This release includes a new feature called channel profiles which is related to the Channel Filtering feature. Channel profiles allow administrators to set a banner and profile image for channels which will be displayed to employees when they navigate to the new channel pages as part of the channel filtering feature.
 
How to use it: Navigate to the Cloud Comm -> Channels console select the channel you would like to edit and click the edit button. Once in the edit diaglog, click the “Edit Channel Profile” button to access the channel profile editor.
 
**This feature addition is phase 1 of a multi phased feature roll out. Setting these properties will not currently work with the existing mobile clients with the exception of the HTML client. Sitrion is working to release updated clients that will support this feature.

Configurable Sender Name for earned badges

 
In this release, Sitrion has added the ability for administrators to assign a custom sender name for all badges assigned to employees with the Sitrion ONE badges feature.
 
How to use it: Navigate to the Cloud Comm -> Badges console and you can set the custom sender name.
 
**Changing the name will only affect badges awarded after the change was made.

Custom Badge Rules

 
Many customers have asked for the ability to have other systems and custom events create badges for their employees. In this release, administrators can now create custom badge rules that can be triggered by other systems or custom MicroApps
 
How to use it: Navigate to Cloud Comm -> Badges console and create a new badge. In the new badge editor, you now have ability to define a trigger key and how many points are needed to earn the badge. Please engage with your customer success manager for integration options.

My Messages Digest

 
In this latest release, cloud comm authors can be subscribed to a Digest that only provides updates for the content they have authored.
 
How to use it: In the Cloud Comm -> New Digest -> My Messages Digest console you can now register authors for this type of Digest.

Terms of use Export

 
The ability to use the terms of use report has been added allowing administrators to export which employees have accepted which term of use version.
 
How to use it: In the Tenant Admin-> Terms of Use console, a new export action is available. Click to view the export report in CSV format.

Convert existing group to External Group for GroupSync integration

 
Some of our customers have existing groups created in the Groups console that they would like to start synchronizing with a back-end system of record. This release enables an administrator to set an external group id for new and existing groups.
 
How to use it: Navigate to Cloud Comm -> Group console and select any group. With this feature you can now do the following:

  • Edit the external group Id for and existing external group
  • Add an external group id for a group that was created in the console.
New Hub Released

 
A new version of the Sitrion ONE Hub has been released. This version introduces two new features:

  • Multiple hub redundancy support
  • DNS based firewall rule support.

 
How to use it: Navigate to Tenant Admin-> Get Started console to download the latest version. Reference the latest documentation on the Sitrion Support portal here

New Windows Collector Service available for GroupSync

A new version of our windows collector service for GroupSync is available which addresses a few issues some of our customers. Consult with your customer success manager for more details if you would like to update this service.

Markus von Aschoff, VP, Portfolio Management

As the Vice President of Portfolio Management, Markus is responsible for the strategic product portfolio and product & solutions lifecycle. His tasks range from market research, customer and partner interviews to conceptualizing, evangelizing and productizing new solutions for the Sitrion product portfolio. He works closely with R&D, marketing, sales, and professional services to find the next big thing for Sitrion and to get it into the market ahead of the competition. Prior to Sitrion he co-founded a strategy consulting company, helped entrepreneurs to quadruple their business, and started two martial arts schools having trained more than 500 martial arts students.

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The ONE award-winning employee app to reach and engage your entire workforce
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Get in contact
Are you looking for support help? Do you have questions about our products and solutions? We’re happy to help.
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ONE Platform Release 1.55

Mention an employee in Cloud Comm Messages

In this release, Sitrion has added the ability for writers to mention an employee in a message. This capability sends a push notification to the employee that was mentioned in the message if they have push notifications enabled and have the new mentions notification option enabled.
 
How to use it: Navigate to the Cloud Comm -> New message console and a new attachment option is available. When clicked, the Mention people dialog displays to allow specific users to be selected.

Select Multiple Poll Options

In this latest release, cloud comm authors can now optionally allow employees to select multiple poll options in a single poll.
 
How to use it: In the Cloud Comm -> New Messages console, when authoring a poll, authors can now choose between a single choice and multiple-choice poll type. Employees can then select multiple choices in the card.

Writers can now Copy an existing message

 
One of our most requested feature is for the ability for authors to copy an existing message as a new message.
 
How to use it: In the Cloud Comm -> Messages console, a new action button is available beside the edit button to copy a message. Clicking this button will open a new tab in your browser that contains the new message console with all attributes from the copied message, prefilled in the new message.

Grant Writer ability to post without group

 
Some of our customers would like to allow some employees with the cloud comm writer permission to be able to post globally without a group. In this release Cloud Comm admins or Tenant admins can grant this right to Cloud Comm writers.
 
How to use it: Navigate to Cloud Comm -> Permissions -> Writer Permissions console and you now can grant the new permission to any existing or new writers.

Assign group to channel writer permissions

 
This release also allows Cloud Comm or Tenant admins to grant a group the permission to write to a channel. Making any member of the group writers to a channel.
 
How to use it: Navigate to Cloud Comm -> Channels console and when a channel is selected a new dropdown is available next to the filter by name search box. Admins can select any existing group to grant all members permission to write to this channel. 

Authors can now comment on behalf in message console

 
As with the ability to change the message publisher, this new feature allows authors to change a comment publisher when commenting in the message console.
 
How to use it: Navigate to Cloud Comm -> Messages console and select an existing message. The reactions comments section now allows authors to change who the comment author is. This capability is only available to admins and writers that have been granted the change message publisher right.

Ability to Disable likes and/or comments on messages

 
This version now permits more granularity on if a message should allow employees to like or comment. The new change allows authors to choose if a message enables likes, comments or both.
 
How to use it: In the Cloud Comm -> New Message console when disabling social interactions, you are now presented with the option of choosing which of the social interactions you wish to disable.

Markus von Aschoff, VP, Portfolio Management

As the Vice President of Portfolio Management, Markus is responsible for the strategic product portfolio and product & solutions lifecycle. His tasks range from market research, customer and partner interviews to conceptualizing, evangelizing and productizing new solutions for the Sitrion product portfolio. He works closely with R&D, marketing, sales, and professional services to find the next big thing for Sitrion and to get it into the market ahead of the competition. Prior to Sitrion he co-founded a strategy consulting company, helped entrepreneurs to quadruple their business, and started two martial arts schools having trained more than 500 martial arts students.

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Sitrion ONE

The ONE award-winning employee app to reach and engage your entire workforce
Learn more
Get in contact
Are you looking for support help? Do you have questions about our products and solutions? We’re happy to help.
Contact us
 
Or call 1-877-SITRION

ONE Platform Release 1.54

Terms of Use

In this release, Sitrion has added a Terms of Use feature allowing you to set a term of use for the app that users must accept before accessing the app features.
 
How to use it: In the Tenant admin view, navigate to the terms of use console. Here you can create terms of use in multiple languages. You can also enable and disable the user prompt by clicking the active checkbox. When new or existing users log in next, they will be prompted to accept the terms of use.

Confirmation Card Reminders

In this latest release, cloud comm admins and writers will be able to send reminder task cards to users who have not confirmed a confirmation card. Users with push notifications enabled will receive a push notification indicating the request to confirm.
 
How to use it: In the Cloud Comm Messages console, admins and writers can open a confirmation message detail view and view all users who haven’t responded to the confirmation. At this view you can send individual reminders or a reminder to all users. The text is editable and clicking the remind button will provide the user a card reminding them of the missing confirmation.

Message approval card notifications

 
As a follow up to the Message Approvals feature, this version will now notify approvers that a message is waiting for approval. Suggesters will also get a notification when a message has been approved or denied. Cloud Comm admins will only get notification cards if there are no approvers defined that can approve the message that has been suggested. Each notification card is marked as important and will have a push notification sent out if the approver is subscribed.

Adding Cloud Comm writers with permissions

 
In this release admins can grant permissions when adding new cloud comm writers
 
How to use it: Navigate to Cloud Comm->Permissions-> Writer Permissions and you now can add a writer from this screen. Select the permissions you want to grant, then use the search bar to find your new writers. The selected permissions will apply to all selected users.

Attach YouTube and Vimeo videos to messages

 
In 1.54 you can now easily attach YouTube and Vimeo videos to your messages. In a future release we will support other systems such as Brightcove and box.com
 
How to use it: When authoring a new message, you can add a third-party video by clicking the add video button and then selecting the third-party tab. 

Customize Inactive Users email

 
The inactive user email can now be customized with your organization’s branding.
 
How to use it: Navigate to the Tenant Admin -> Settings -> Email Templates and select Inactive Users to edit the email template.

Export Group membership for Cloud Comm writers

Another addition to Cloud Comms is the ability for cloud comm writers to export the group membership for groups they have permissions to write messages to.

Kelly Gault, Senior Solutions Engineer

Kelly has over 20 years of experience building custom desktop, mobile, and web based solutions. Based out of our Canadian office and a member of our Services delivery team, Kelly is happiest when using technology to solve complex problems for our customers. In addition to development, Kelly offers our customer base a unique blend of expertise in training, documentation, and architecture. When not geeking out with technology, you will find Kelly adventuring in the wilderness by bike, boat, or board.

Subscribe
We love mobile, and we love our blog. Stay informed with the latest Sitrion mobility news and announcements by subscribing to our blog.

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Sitrion ONE

The ONE award-winning employee app to reach and engage your entire workforce
Learn more
Get in contact
Are you looking for support help? Do you have questions about our products and solutions? We’re happy to help.
Contact us
 
Or call 1-877-SITRION

ONE Platform Release 1.53

The Sitrion ONE Cloud Communications platform is the standalone end-to-end communications solution that publishes content to the Sitiron ONE stream on mobile and desktop clients.

Cloud Comm Approvals


We’ve added an approval system to Sitrion ONE allowing communication teams to use a process for approving message content in ONE before it’s published.

How to use it: At a basic level, Cloud Comm or Tenant admins can assign two new permissions for cloud comm writers: a new permission level to only suggest messages, and a new permission level to approve suggested messages. Existing Cloud Comm writers will not have either of these permissions applied to them. Cloud Comm admins can always approve messages. There is a new filter in the messages console allows approvers and admins to see they messages that require approval. Approval notifications will come in a later version.

Please read the Sitrion ONE Cloud Comm Approvals Guide for further details, or contact you customer success manager.

 

Cloud Comm Writer Bulk Permissions


You can now change writer permissions in a single bulk operation.

How to use it: Navigate to the Cloud Comm writer permission console and click the Bulk Operations link to expand the bulk operations console. From there you can choose your permission changes and apply it to all users.

 

Showing Share Option in Card Preview


The Card preview in the new message console has been improved to be more accurate. It now displays the share control as it would on the card in a user’s feed.

 

Remind Cloud Comm Writers that no group is targeted or Channel is selected

Cloud Comm or Tenant admins can enable a reminder feature for writers when publishing cards with no channels or groups. Depending on the chosen settings, a warning will display for a message that has no groups or channels targeted or both. These are just warnings and do not prevent the publishing of content.

How to use it: Navigate to the Settings > Card console and check either of the “Remind authors to select a channel” or “Remind authors to select a group” check boxes.

 

View/Export Channel Subscribers

Another addition to Cloud Comms in this release is the ability to view or export channel subscribers.


How to use it: Navigate to the Channels console, select the desired channel and then click the Subscriber tab to view current subscribers. Click Export to Excel to export the subscribers.

Folders for Videos


You can now place videos in a folder created in the folder resources console. This is designed to allow you to categorize your videos into different folders. Currently videos are not shown in the ONE Files micro app, though this will be coming very soon. Video managers can now also filter the videos by folder.

If you don’t wish to have the folders you use for your videos show in the ONE File micro app you can set permissions to a group with no members. This will not prevent the sharing of the video but will prevent the folder from rendering to end users in the micro app.

How to use it: In the Resources > Videos > you can upload or edit videos and place them into a folder using the folder dropdown. To filter, use the choose folders dropdown to select the folder contents you wish to view. Videos can be in multiple folders.

Mobile App Deep Links 


Now in Cloud Comms you can get deep links that you can share with your employees that will open the ONE client and navigate directly to the story you want to share.  This works just like YouTube or other popular platforms that have mobile apps. When you open a YouTube link on your mobile device, the YouTube app opens and shows the video instead of the web page.

How to use it: In the Cloud Comm Admin > Messages console, you can expand a message’s details to get the card deep link under the “Link to published cards” section.

New Report Enhancements

Various enhancements to reporting were made, including:
 

  • Group Filter added to Cloud Comm Dashboard Report
  • Sort Cloud Comm Messages by shares
  • Message Export exports share counts
  • Share Report displays messages that are included in share count
  • User Activation Date on Users Console

 

New Detailed Video Report Page

In the new Video reports page, you can now view which individual users have watched a video.

How to use it: Navigate to Resources > Reports > Video Viewers to access the new report page.

 

New Access by Day of Week Report

Tenant admins now can see which days of the week get the most traffic in the platform.


How to use it: Navigate to Tenant Admin > Reports > Dashboard to view the new report

 

Consume Global Cloud Comm Feed in other systems  


Some customers have asked to display global Cloud Comm content in other systems – so we’ve added a new integration API allowing other systems to request any global (as in, not targeted to a group) content. You can also get a specific channel feed if the content or channel is not targeted to a group.

How to use it: Engage with your customer success manager to get more details.

Kelly Gault, Senior Solutions Engineer

Kelly has over 20 years of experience building custom desktop, mobile, and web based solutions. Based out of our Canadian office and a member of our Services delivery team, Kelly is happiest when using technology to solve complex problems for our customers. In addition to development, Kelly offers our customer base a unique blend of expertise in training, documentation, and architecture. When not geeking out with technology, you will find Kelly adventuring in the wilderness by bike, boat, or board.

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Sitrion ONE

The ONE award-winning employee app to reach and engage your entire workforce
Learn more
Get in contact
Are you looking for support help? Do you have questions about our products and solutions? We’re happy to help.
Contact us
 
Or call 1-877-SITRION

ONE Platform Release 1.52

The Sitrion ONE Cloud Communications platform is the standalone end-to-end communications solution that publishes content to the Sitiron ONE stream on mobile and desktop clients.

Tappable images with pinch and zoom




We've added the ability for users to tap images, which will load them in an image-only view. In this view, users can pinch and zoom on the image.


How to use it: On any cloud comm card users can now just tap the image to enable the pinch and zoom.

Social functions added to polls






We’ve extended the social functions of messages to poll cards, allowing users to like and comment on polls.
 
How to use it: Any new poll cards created after this release will automatically have likes and comments enabled by default. If you don’t want a specific poll to have social interactions, you have the ability to disable the social interactions just as you would for a news message.

Message targeting UI improvement


To make make targeting more clear during message creation, the group selector is now placed next to the channel selector.

Updated Send Message microapp











The 'Send Message' microapp permits cloud comm authors to publish messages from their mobile phone. In this version authors can select multiple groups to target and ad multiple images and captions for those images.

New initiated user activity report algorithm


User activity metrics calculations have been improved on the User Report in central admin. The Active Users - Last 7 Days and Active Users - Last 30 Days numbers now only report users that have come back to the system at least two unique days.

The intention of this change is to avoid counting users that have downloaded the app and only come once to the system. Customer feedback suggested that counting these users was not a fair representation of active users. This new way of counting active users is only going to affect new users to the system and will not account for existing users before this upgrade


We’ve also added a count of new users that have joined the system in the last 7 and 30 days making it easier for administrators to determine how many new users have joined the system.

Daily User Login Report improved

The daily user login report now has an export function and also provides an the  average for the last month

How to use it: In the Tenant Admin -> Reports -> Users -> Daily user logins report you will now see a  export to excel button along with the current average at the top.

Schedule a draft

 
In this version, cloud comm authors can now set a scheduled publish date for draft messages which will change the message from a draft to a scheduled message.
 
How to use it: When editing a draft message, authors can now set a scheduled publish date using the calendar object at the bottom of the editor view. Once a publish date is set, click save to change this message from draft to a scheduled message.

New Share Report


Along with other reporting improvements, in this release we have added a new share report in the cloud comm reports console allowing cloud comm admins to review share metrics for cloud comm messages. Metrics displayed are Total shares, shares by time of day and top sharers.

How to use it: Navigate to Cloud Comm > Reports > Shares to view the new report page.

Group-level data reporting


You can now filter reports by groups. This allows our customers to look at segmented populations and how they are performing in various metrics in the platform.The following reports now support group filterting:

Tenant Admin

  • Users console
  • Reports > Users
  • Reports > Inactive users


Cloud Comm

  • Reports > Confirmations
  • Reports > Invitations
  • Reports > Invitation Analytics
  • Reports > Messages
  • Reports > Polls
  • Reports > Kudos
  • Reports > Badges
  • Reports > Shares


How to use it: In any of the reports mentioned above find the group dropdown to filter the report by a specific group.

New email digest options


Cloud comm email digest now has more options available to modify what content is included. Admins can toggle images on or off in the email, or choose to include or exclude global content in a cloud comm writers digest.


How to use it: Navigate to Cloud Comm > Settings > Digest to configure your digest settings.

 

Kelly Gault, Senior Solutions Engineer

Kelly has over 20 years of experience building custom desktop, mobile, and web based solutions. Based out of our Canadian office and a member of our Services delivery team, Kelly is happiest when using technology to solve complex problems for our customers. In addition to development, Kelly offers our customer base a unique blend of expertise in training, documentation, and architecture. When not geeking out with technology, you will find Kelly adventuring in the wilderness by bike, boat, or board.

Subscribe
We love mobile, and we love our blog. Stay informed with the latest Sitrion mobility news and announcements by subscribing to our blog.

RSS

Sitrion ONE

The ONE award-winning employee app to reach and engage your entire workforce
Learn more
Get in contact
Are you looking for support help? Do you have questions about our products and solutions? We’re happy to help.
Contact us
 
Or call 1-877-SITRION

ONE Platform Release 1.51

The Sitrion ONE Cloud Communications platform is the standalone end-to-end communications solution that publishes content to the Sitiron ONE stream on mobile and desktop clients.

Save a new message as a draft

 

This feature allows Cloud Comm Authors to start a new story and save it as a draft for future editing. We’ve also renamed the ‘Send’ button to ‘Publish.’ This wording change is in preparation for an Approval feature that is soon to be released. Stay tuned for that update.
 

How to use it:  To save a draft message, just click the draft icon beside the Publish button (formerly Send) and the message will be save as a draft.
 
Saved drafts will appear in your list of cards with an edit button. You can identify drafts by the orange draft tag at the top of the cards. You can also filter your view to only view draft cards.

Publish a single card in multiple languages


Messages can now be published in multiple languages and sent as a single card. Users will be able to view messages in other languages if their device is configured for one of the message languages chosen. The message will not be auto-translated; instead, authors will have to provide the translations. Should the users device language not be on of the chosen languages for the message, the message will display in the tenant default language.

How to use it: The first step is for an admin to enable multiple authoring languages. Select the desired languages in the Cloud Comm Admin Console under Settings.

Find the Language for message composition section and deselect “Allow to write messages in your tenant default language only”. Next select the desired languages you wish your authors to use.

Once an admin has enabled authoring in multiple languages you can create cards with multiple language versions. During card creation, select the flag that represents the language you wish to add to the message. Insert the translated text appropriate for that language. The flag icon will flip from grayscale to color once content is inserted in the corresponding card version. See below for an example that includes content for a French and English version of the card.

Kelly Gault, Senior Solutions Engineer

Kelly has over 20 years of experience building custom desktop, mobile, and web based solutions. Based out of our Canadian office and a member of our Services delivery team, Kelly is happiest when using technology to solve complex problems for our customers. In addition to development, Kelly offers our customer base a unique blend of expertise in training, documentation, and architecture. When not geeking out with technology, you will find Kelly adventuring in the wilderness by bike, boat, or board.

Subscribe
We love mobile, and we love our blog. Stay informed with the latest Sitrion mobility news and announcements by subscribing to our blog.

RSS

Sitrion ONE

The ONE award-winning employee app to reach and engage your entire workforce
Learn more
Get in contact
Are you looking for support help? Do you have questions about our products and solutions? We’re happy to help.
Contact us
 
Or call 1-877-SITRION
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