ONE Platform Release 1.63

Communications

Link Support in Comments

Limeade has added the rendering of clickable links in cloud comm message comments.

How to use it: The update to cloud comm message cards are enabled for all customers. If an employee adds a link to a comment, the ONE platform will detect the link and render it clickable for all viewers of the comment.

 

Cloud Comm Mobile MicroApp Updates

In this release, the Cloud Comm mobile app received a few updates.
 

  • Updated Error Messages
  • Translated Channel Support
  • Updated German Translations


How to use it: The update to the cloud comm mobile app is automatically deployed for all customers who use the MicroApp 

Important Expiry

The Important modifier of messages in cloud comm messages is getting an update where cards can have an important expiry. When the important expiry expires, the card will remain in the feed but will no longer be important.

How to use it: In the New Message console or Edit Message Dialogue, you can now set the expiry for important.

 

Cloud Comm Setting to turn off comments and/or likes by default

This release provides the ability to set comments and/or likes as disabled in all new messages by default. Authors can still choose to enable them if they are granted to disable social permission for messages.

How to use it: In the New Message console or Edit Message Dialogue, you can now set the expiry for important.

 

Delete Message from Detail View

Limeade customer have requested the ability to allow content producers to be able to delete their messages directly from the message instead of using the cloud comm console or the cloud comm mobile app. When optionally enabled, a delete button will appear on the detail view of cloud comm messages for the following users:
 

  • Tenant Administrators
  • Cloud Comm Administrators
  • Writers whom have the permission to edit messages for the targeted groups
  • End users who have authored messages using microapps such as submit an idea, ask a question or post a message.
     

***Once a message is deleted it cannot be recovered.

How to use it: To enable this optional feature, the cloud comm card requires a configuration entry with a key AllowDeleteMessage and a value or True. It is recommended you ask your customer success manager to help you this configuration.

 

End User Support Page respects writer permissions.

In this release, the End user support page fully respects a writer’s permissions. This means that writers granted the permission to the End User Support console will only be able to manage users in the groups the writers have permission to send messages to. Other users who aren’t writers that are granted this permission will be able to manage all users. 

How to use it: As an administrator navigate to Tenant Admin -> Permissions to grant a writer or any other user access to the console. Writers can access the console from the Cloud Comm -> End User Support console. Other users can find it at Tenant Admin -> End User Support

 

Tenant Administration

Customizable Chat notification email template

In this release, the ability to customize the chat email notification that employees receive when subscribed to email notifications.

How to use it: Tenant administrators can configure the chat email notification template by navigating to the Tenant Admin -> Branding -> Messages and select the Chat Notification template.

 

Group Targeted Terms of Use
Limeade has added the capability to target terms of use to a group of employees. Employees will require to accept all terms assigned to them either globally or as part of their group memberships.

How to use it: Tenant administrators can configure term of use by navigating to the Tenant Admin -> Terms of Use and create a new terms of use entry. Groups Cannot be applied to an existing Terms of Use that has been enabled.

 

 

Employee Phone Number in User Export

In this release, phone numbers that are collected either during employee registration or from the Profile feature can be exported using the User export feature

How to use it: Tenant administrators can export user and their registered phone number by navigating to the Tenant Admin -> Users console and click the Export Users button.

 

HTML Client

Native Employee Profiles

Limeade has been working on native experience for viewing and editing an employee’ s profile. This release of the server will enable this feature in the HTML Client.
Other clients will follow early in 2019. Employees can also edit their profiles by clicking their avatar at the top right of the feed view. Employees can edit fields such as profile picture, cover photo, display name, title, About me, department, location phone, contact email, expertise and skills.
Any of these fields can be enabled or disabled by tenant administrators via the Tenant Admin -> Settings -> User console

How to use it: This feature is enabled by default.

 

Integrations

User Export API

In this release Limeade has added a new API that allows customers to request an export of a tenant’s user list.

How to use it: Integration Developers can review swagger documentation here:

https://one.sitrion.com/swagger/ui/index#!/GroupSync/GroupSync_GetSyncExport

 

Social Features on any Card

Limeade has added the capability to make any card have the ability to comment on like leveraging the social capabilities offered as part of the ONE platform.

How to use it: Custom card developers can use a soon to be released version of AppBuilder to add the social capabilities to any card. 

What's fixed
 
  • A Typo was fixed in the document browser.
  • Twitter posts didn’t respect the disabling of comment or likes.
  • Saving a new campaign order was failing with unspecified error.
  • Confirmation Cards were not respecting the card expiry date time.
  • Auto translate for messages with BBCode were not rendering properly.
  • The HTML client was showing a new chat message indicator when there were no new messages.

 

Markus von Aschoff, VP, Portfolio Management

As the Vice President of Portfolio Management, Markus is responsible for the strategic product portfolio and product & solutions lifecycle. His tasks range from market research, customer and partner interviews to conceptualizing, evangelizing and productizing new solutions for the Sitrion product portfolio. He works closely with R&D, marketing, sales, and professional services to find the next big thing for Sitrion and to get it into the market ahead of the competition. Prior to Sitrion he co-founded a strategy consulting company, helped entrepreneurs to quadruple their business, and started two martial arts schools having trained more than 500 martial arts students.

Subscribe

We love mobile, and we love our blog. Stay informed with the latest Sitrion mobility news and announcements by subscribing to our blog.

RSS

Sitrion ONE

The ONE award-winning employee app to reach and engage your entire workforce

Learn more

Get in contact

Are you looking for support help? Do you have questions about our products and solutions? We’re happy to help.

Contact us

 

Or call 1-877-SITRION

ONE Platform Release 1.62

Communications

Text length limit for Image captions and poll choices removed

Limeade has removed the limit of 125 characters from both the poll choice items and the image captions in the communications console.

How to use it: Navigate to the Cloud Comm -> New Message console and now authors can add captions and poll choices of any length. 

CAUTION: Limeade believes that both these fields should be limited in length to ensure a readable experience for employees, use this new capability with caution.

Audio File Support for Communications

Limeade has introduced the ability to add audio file support to the platform. This capability includes a new audio control that permits employees to listen to an audio file directly from a card. 

How to use it: To upload an audio file, Resource administrators can upload popular audio files to the Resources -> Files console. Once uploaded, authors can attach the audio files to messages by clicking the “Attach Audio Files” button on the Cloud Comm -> New Message console. Authors will be presented with an audio file browser dialogue which only displays recognized audio formats. Employees can also access audio files via the ONE Files MicroApp if it is deployed to their services screen.

*Supported Audio Files: MP3, AAC, M4A

Custom Kudos Name

In this release Limeade has introduced the ability to rename the Kudos experience for employees to align with your organizations internal peer to peer recognition program. 

How to use it: Navigate to the Cloud Comm-> Kudos console and administrators are presented with a new “Customize the term ‘Kudos’”. Select a language and you can insert the appropriate term in the text box and click “add localization” repeat this process for each of your supported languages.

 

New Cloud Comm Mobile MicroApp

A new MicroApp intended for Cloud Comm Writers is available to your organization. This MicroApp enables the following new functions for posting Cloud Comm messages from a mobile device:
 

  • Edit message
  • Delete Message
  • Set message attributes
  • Message Preview


How to use it: Contact your Customer Success Manager for details

Comment Updates – Reply and Liking

In this release, Limeade has added the capability for employees to reply to and like comments. When a reply is made to a comment the original author of the comment that was replied to will receive a notification for the reply if they have the “comment on my posts” notifications enabled.

How to use it: When an employee views a comment in the comment list of a message, they can like or reply to a comment. To reply, tap the reply button which will navigate the employee to the comment reply view where all replies to the comment can be viewed. Sub comments can be liked but cannot be replied to.

Polls Report – Group Segmentation

Limeade added the ability to look at poll responses filtered by group in this release.

How to use it: Navigate to the Cloud Comm -> Reports -> Polls or the Cloud Comm -> Messages console and select a poll. Above the results graph, the ability to view responses for a specific group is available by selecting a group from the dropdown.

 

Message in Messages Report clickable to view message details

In this release, Limeade added the ability to easily navigate to the message details view for any message in the messages report.

How to use it: Navigate to the Cloud Comm -> Reports -> Messages console and any message listed is not clickable to navigate to the message details.

 

RSS Support

Full RSS support has been added in the Cloud Comms Module in this release. Administrators can add valid RSS feeds to automatically add content to employees’ feeds. The feature support targeting groups, channels and the following message attributes: important, push notifications, Disable social interactions, card lifetime.

How to use it: Navigate to the Cloud Comm -> Feed Messages console and click add feed to add a new RSS feed. Each time a feed is created, a new user is created in the tenant be the feed author. Tenant Administrators can edit the created users Name, and Profile picture to align with the feed content.

Note: Poorly formatted RSS may not display as expected.

 

Resources

New Files Permissions Model in Resources

In this release Limeade has added a restriction for users with the manage file right to not be able to manage folders they are not permitted to see.

How to use it: This feature is automatic. Once a user is granted the manage files right in the Resources -> Permissions console, these users can only manage the files for folders they are permitted to view.

What's fixed
  • An issue with cloud comm messages that have embedded images copied inside the message contents,  Authors will be warned about the invalid message content and asked to resolve the issue before posting.
  • An issue where if a URL in a message contains the character sequence “&reg” the link would be truncated and not work correctly.
  • A bug where the group console was reporting deleted users in the count of members.
  • An issue where the preview of a Terms of Use did not display unordered lists properly.
  • A bug where channel profile descriptions were being cutoff.
  • An issue where profile images uploaded via the ONE API were failing.
  • A bug where an author’s display name was not showing properly on cards.
  • A bug in the chat feature where employees could not open a chat conversation.
  • An issue where the detail view metric for a cloud comm card was not displaying the correct view count.
  • A bug where cloud comm message created from a template with a different publisher was not showing the right chosen publisher when published.
  • A performance issue with the user report.
  • A bug in the post a message MicroApp where if a user didn’t provide message text the employee would be told message submitted but the message would never be published.

 

Markus von Aschoff, VP, Portfolio Management

As the Vice President of Portfolio Management, Markus is responsible for the strategic product portfolio and product & solutions lifecycle. His tasks range from market research, customer and partner interviews to conceptualizing, evangelizing and productizing new solutions for the Sitrion product portfolio. He works closely with R&D, marketing, sales, and professional services to find the next big thing for Sitrion and to get it into the market ahead of the competition. Prior to Sitrion he co-founded a strategy consulting company, helped entrepreneurs to quadruple their business, and started two martial arts schools having trained more than 500 martial arts students.

Subscribe

We love mobile, and we love our blog. Stay informed with the latest Sitrion mobility news and announcements by subscribing to our blog.

RSS

Sitrion ONE

The ONE award-winning employee app to reach and engage your entire workforce

Learn more

Get in contact

Are you looking for support help? Do you have questions about our products and solutions? We’re happy to help.

Contact us

 

Or call 1-877-SITRION

ONE Platform Release 1.60

Sitrion Communications

 

Add group to Cloud Comm writer/admin permissions

 
Sitrion has added the ability to grant all users in a group the cloud comm permissions.
 
How to use it: 
Navigate to the Cloud Comm -> Permissions -> Security Groups console. A new button labeled “Add Group” is now available. Click the button and select a group from the Grant Permission dialogue and all users in that group will be granted cloud comm writer/admin permission.

Localized Channel Names now fully supported

 
In this release, localized channel names are now fully supported. 
 
How to use it: 
Navigate to the Cloud Comm -> Channels console and you can now set your channel names for different languages. Users will see the localized channels on message headers depending on the language mode they have set on their device.

Tenant Administration

 

User Support Page

 
In this release, Sitrion has added a new user management screen designed to cater to cloud comm writers and admins who do not have tenant admin privileges to verify and manage users. The capabilities provided are:
 

  • Reset a user’s password – if Sitrion authentication is used by your tenant.
 
  • View login history details - if Sitrion authentication is used by your tenant.
 
  • Edit profile details for users
 
  • Check if users are in the deleted state 

 
 
How to use it: 
As a tenant admin navigate to the Tenant Admin -> Permissions console and select the End User Support permission level. You can then add a single user or add all users in a group to the permission level. Once permitted, the added users will have a new console accessible to them in the Tenant Admin labeled End User Support.

Notifications Tab control in Themes

 
Sitrion has added the ability to rename the notifications tab in the clients in the themes console.
 
How to use it:
As a tenant admin navigate to the Tenant Admin-> Themes console to edit a theme. Once in the edit view, the notifications tab options are displayed along with the other available tabs. Click the “Customize Tab Name” button to add custom tab name in all supported languages.

Markus von Aschoff, VP, Portfolio Management

As the Vice President of Portfolio Management, Markus is responsible for the strategic product portfolio and product & solutions lifecycle. His tasks range from market research, customer and partner interviews to conceptualizing, evangelizing and productizing new solutions for the Sitrion product portfolio. He works closely with R&D, marketing, sales, and professional services to find the next big thing for Sitrion and to get it into the market ahead of the competition. Prior to Sitrion he co-founded a strategy consulting company, helped entrepreneurs to quadruple their business, and started two martial arts schools having trained more than 500 martial arts students.

Subscribe

We love mobile, and we love our blog. Stay informed with the latest Sitrion mobility news and announcements by subscribing to our blog.

RSS

Sitrion ONE

The ONE award-winning employee app to reach and engage your entire workforce

Learn more

Get in contact

Are you looking for support help? Do you have questions about our products and solutions? We’re happy to help.

Contact us

 

Or call 1-877-SITRION

ONE Platform Release 1.59

Sitrion Communications

 

Ability to edit a mention on existing messages


Sitrion has added the ability to edit an existing message and add or change the employee mentions specified in a message

How to use it: Navigate to the Cloud Comm -> Messages console. Edit a message and the ability to add and edit mentions is now available to the author.

Cloud Comm messages now support locale specific languages – Canadian French and Brazilian Portuguese


Some regions have a distinct dialect that differs from other regions that use the same language. In this release, Sitrion has added the capability to specify regional languages. 

How to use it: Navigate to the Cloud Comm -> Settings ->  Options console and you can now enable Canadian French and Brazilian Portuguese. Once enabled, the language option will be available to all authors in the new message console. Should your organization require additional regional languages, please contact your customer success manager.

 

Mailto Links in BBcode links


The ability to specify a mailto link in a message link has been added to the new message and edit consoles. 

How to use it: Navigate to the Cloud Comm -> New Message or Messages console and you can now insert a mailto formatted link that triggers an employee’s client to open the default mail client. The supported format supports to address, subject and message body. Mailto links are also converted into tracked links allowing admins to track the usage of the links in the tracked links report.

For more details on mailto format please refer to this link  

Allow Cloud Comm writers to manage message they sent globally


Cloud Comm writers that have been granted the permission to send messages globally can now edit and manage the messages they sent to all users.

How to use it: As a Cloud Comm writer with the send global permission, navigate to the Cloud Comm -> Messages console and all messages sent globally will now be visible.

 

Channel subscription edit and subscribe existing users


Cloud Comm admins can now subscribe all existing users (in a group or globally) in channels.

How to use it: Navigate to the Cloud Comm -> Channel console an administrator can now select an existing channel and subscribe all users which will subscribe all users that have permissions to view the channel. 

 

Channel subscription – group targeted channels can now subscribe new users to the group


Previously, channels that are available to a specific group would not subscribe new users to the group. In this release, new users to the group will be subscribed when this option is selected.

How to use it: Navigate to the Cloud Com -> Channel console an administrator can now enable subscribe new users for a channel that is only visible to a specific group(s) and all new users to the group will be automatically subscribed.

 

Chat

 

Ability to change managed group chat icons


*This feature is available on the server only and will not be respected by the mobile clients until the next client update.

Sitrion has added the ability to modify a group chat icon to make identification for user easier. 

How to use it: Navigate to the Tenant Admin-> Chat console and select the chat you wish to add a custom icon for. On the far right you now can upload the icon by clicking the upload icon button. 

Note: Images should be 96x96 pixels

 

Ability to limit which group of users can create or add users to a chat


*This feature is added to the server but will be disabled until mobile clients that support this feature are widely available.

In addition to custom icons, this release includes the ability to control which groups of users can create new chats or add users to a group chat.

How to use it: Navigate to the Tenant Admin-> Chat console and in the chat settings section you can enable this feature by selecting the “Only allow designated groups to create new chats or add a user to a chat” check box. Once enabled you can add groups by clicking the add group button and you can delete a designated group but clicking the delete button.

 

Tenant Admin

 

Customize email templates subject line


Sitrion has added the ability to set an email subject line for all our email templates. 

How to use it: Navigate to the Tenant Admin-> Settings -> Email Templates console and select any of the email templates. Above the template editor you now can set the email subject.

 

Historical data access and export last 30 days in user report 

 
Sitrion has added the ability to view the user report for any day in the past. In addition to this, administrators can now export the last 30 days of data to a CSV/Excel format
 
How to use it:Navigate to the Tenant Admin-> Reports -> Users console and select any date in the added date picker. 
 
For the export function, you can only export for the last 30 days for performance reasons.

Markus von Aschoff, VP, Portfolio Management

As the Vice President of Portfolio Management, Markus is responsible for the strategic product portfolio and product & solutions lifecycle. His tasks range from market research, customer and partner interviews to conceptualizing, evangelizing and productizing new solutions for the Sitrion product portfolio. He works closely with R&D, marketing, sales, and professional services to find the next big thing for Sitrion and to get it into the market ahead of the competition. Prior to Sitrion he co-founded a strategy consulting company, helped entrepreneurs to quadruple their business, and started two martial arts schools having trained more than 500 martial arts students.

Subscribe

We love mobile, and we love our blog. Stay informed with the latest Sitrion mobility news and announcements by subscribing to our blog.

RSS

Sitrion ONE

The ONE award-winning employee app to reach and engage your entire workforce

Learn more

Get in contact

Are you looking for support help? Do you have questions about our products and solutions? We’re happy to help.

Contact us

 

Or call 1-877-SITRION

ONE Platform Release 1.58

Sub Folders for Resources


Sitrion has added the ability to add a sub folder to a resource folder. This new capability allows for 2 levels of folders to be created in the resources section area.

How to use it: Navigate to the Resources -> Folders console. Here you will see a new user interface for managing folders. Each folder has a number on the far right which indicates the number of items in the folder (links, folders, files). When you select a folder, you can now add a sub folder. Sub folders cannot be added to folders that are nested 2 levels deep.

Sub folders also inherit permissions from their parent which provides an easy and clear permissions capability.

 

Replacing Existing Files in Resources


In this release, Sitrion has added the capability to replace existing files with the same title.

How to use it: Navigate to the Resources -> Files console and you can upload an existing file with the same title in the selected folder. After clicking the Save button if a file in the selected folder already has this title, a new prompt will ask the publisher if they want to replace the existing file.

 

Inline Images in Cloud Comm messages


In this release, the ability to insert images in the middle of a message is now possible with the addition of an add image control in the message editor.

How to use it: Navigate to the Cloud Comm -> New Message console and you can now insert images by clicking the insert image button on the editor toolbar. 

 

Bulk Delete Deleted Users in the User Console


Sitrion has added the ability to select and delete multiple users in the Tenant Admin User Console when viewing deleted users filter.

How to use it: Navigate to the Tenant Admin -> Users console and select the Deleted Users User Status. Once viewing the deleted users, you can select multiple users for permanent deletion.

 

New Chat Report


In this release, Sitrion has added a new Chat report that includes the following metrics which can be filtered by groups:
 

  • Chat Usage Graph
  • Key Performance Indicators
  • Daily Chat Usage
  • Quarterly Chat Usage
  • Monthly Chat Usage


How to use it: Navigate to the Tenant Admin  -> Reports -> Chat console.

 

New 60 and 90 day Metrics


60 and 90 day new user metrics and Initiated Users Activity Levels metrics have been added to the User Report.

How to use it: Navigate to the Tenant Admin -> Reports -> Users console and you can now view 60 and 90 day metrics for New Users and Initiated Users Activity Levels.

 

Markus von Aschoff, VP, Portfolio Management

As the Vice President of Portfolio Management, Markus is responsible for the strategic product portfolio and product & solutions lifecycle. His tasks range from market research, customer and partner interviews to conceptualizing, evangelizing and productizing new solutions for the Sitrion product portfolio. He works closely with R&D, marketing, sales, and professional services to find the next big thing for Sitrion and to get it into the market ahead of the competition. Prior to Sitrion he co-founded a strategy consulting company, helped entrepreneurs to quadruple their business, and started two martial arts schools having trained more than 500 martial arts students.

Subscribe

We love mobile, and we love our blog. Stay informed with the latest Sitrion mobility news and announcements by subscribing to our blog.

RSS

Sitrion ONE

The ONE award-winning employee app to reach and engage your entire workforce

Learn more

Get in contact

Are you looking for support help? Do you have questions about our products and solutions? We’re happy to help.

Contact us

 

Or call 1-877-SITRION

ONE Platform Release 1.57

Cloud Comm Intersection Group Targeting

 
Sitrion has added the ability for authors to target a group intersection in this release. Authors can choose multiple groups and only target employees that are members of each of the selected groups
 
How to use it: Navigate to the Cloud Comm -> New Message console and you can use this type of targeting by enabling the “Users must be a member of all groups” checkbox below the groups selector. The recipient count will update to show how many users will be targeted in the message.

Video Description Property

 
In this release, Sitrion has added a new description property for videos. This allows Cloud resource administrators to set a short description for the any video. The description will only show in the Video console but could be used in custom video applications.
 
How to use it: Navigate to the Resources -> Video console and you can now add a description for videos using the edit view.

Select Badge Actor for Badges

 
Sitrion has added the ability to choose an existing user as the actor (publisher) of badges. Customers would typically use this in conjunction with an avatar user in their system.
 
How to use it: Navigate to the Cloud Comm -> Badges console and you can now select who the badges come from.

Badge Report Export

 
In this release, Sitrion has added a new export capability for the individual badge report.
 
How to use it: Navigate to the Cloud Comm -> Reports -> Badges console and select a badge. Once in the badge report, you can now click the “export to excel” button to generate a CSV export.

External Badge Triggers and Custom Badge Rules

 
Sitrion has extended our badging solution to now support custom badge rules that can be triggered from external systems or custom MicroApps.
 
How to use it: Navigate to the Cloud Comm -> Badges console and you can now create a badge based on a custom trigger. This feature is intended to work with custom solutions and therefore you should engage with you customer success manager for further details.

Markus von Aschoff, VP, Portfolio Management

As the Vice President of Portfolio Management, Markus is responsible for the strategic product portfolio and product & solutions lifecycle. His tasks range from market research, customer and partner interviews to conceptualizing, evangelizing and productizing new solutions for the Sitrion product portfolio. He works closely with R&D, marketing, sales, and professional services to find the next big thing for Sitrion and to get it into the market ahead of the competition. Prior to Sitrion he co-founded a strategy consulting company, helped entrepreneurs to quadruple their business, and started two martial arts schools having trained more than 500 martial arts students.

Subscribe

We love mobile, and we love our blog. Stay informed with the latest Sitrion mobility news and announcements by subscribing to our blog.

RSS

Sitrion ONE

The ONE award-winning employee app to reach and engage your entire workforce

Learn more

Get in contact

Are you looking for support help? Do you have questions about our products and solutions? We’re happy to help.

Contact us

 

Or call 1-877-SITRION

ONE Platform Release 1.56

Multi-Language Support for Channels

 
Sitrion has added the ability for administrators to provide channel names and descriptions for multiple different languges. When used, employees that have devices configured for a languages that a channel has configured will see the channel name and information in the configured language.
 
How to use it: Navigate to the Cloud Comm -> Channels console and you can now set titles and descriptions for multiple languages via the edit or add dialogue by selecting the language dropdown. Channel title and description will always display in the tenant default language should the language requested by an employee device not be set.
 
**This feature addition is phase 1 of a multi phased feature roll out. Setting these properties will not currently work with the existing mobile clients. Sitrion is working to release updated clients that will support this feature.

Channel Filtering

 
One of the most requested features for Sitrion ONE is Channel Filtering. This feature is finally being released and allows employees to filter their feeds on a specific channel. When employees choose to view a filtered feed, they will be presented with a channel profile that contains the channel name, description image and banner.
 
How to use it: Employees have a few different ways to access a filtered channel view.

  1. Using the search function returns channels results as part of the Sitirion ONE smart search.
  2. Tapping the channel name in a message header will bring the user to the channel page.

 
**This feature addition is phase 1 of a multi phased feature roll out. The feature is currently only available in the HTML client. Sitrion is working to release updated clients that will support this feature.

Channel Profiles

 
This release includes a new feature called channel profiles which is related to the Channel Filtering feature. Channel profiles allow administrators to set a banner and profile image for channels which will be displayed to employees when they navigate to the new channel pages as part of the channel filtering feature.
 
How to use it: Navigate to the Cloud Comm -> Channels console select the channel you would like to edit and click the edit button. Once in the edit diaglog, click the “Edit Channel Profile” button to access the channel profile editor.
 
**This feature addition is phase 1 of a multi phased feature roll out. Setting these properties will not currently work with the existing mobile clients with the exception of the HTML client. Sitrion is working to release updated clients that will support this feature.

Configurable Sender Name for earned badges

 
In this release, Sitrion has added the ability for administrators to assign a custom sender name for all badges assigned to employees with the Sitrion ONE badges feature.
 
How to use it: Navigate to the Cloud Comm -> Badges console and you can set the custom sender name.
 
**Changing the name will only affect badges awarded after the change was made.

Custom Badge Rules

 
Many customers have asked for the ability to have other systems and custom events create badges for their employees. In this release, administrators can now create custom badge rules that can be triggered by other systems or custom MicroApps
 
How to use it: Navigate to Cloud Comm -> Badges console and create a new badge. In the new badge editor, you now have ability to define a trigger key and how many points are needed to earn the badge. Please engage with your customer success manager for integration options.

My Messages Digest

 
In this latest release, cloud comm authors can be subscribed to a Digest that only provides updates for the content they have authored.
 
How to use it: In the Cloud Comm -> New Digest -> My Messages Digest console you can now register authors for this type of Digest.

Terms of use Export

 
The ability to use the terms of use report has been added allowing administrators to export which employees have accepted which term of use version.
 
How to use it: In the Tenant Admin-> Terms of Use console, a new export action is available. Click to view the export report in CSV format.

Convert existing group to External Group for GroupSync integration

 
Some of our customers have existing groups created in the Groups console that they would like to start synchronizing with a back-end system of record. This release enables an administrator to set an external group id for new and existing groups.
 
How to use it: Navigate to Cloud Comm -> Group console and select any group. With this feature you can now do the following:

  • Edit the external group Id for and existing external group
  • Add an external group id for a group that was created in the console.
New Hub Released

 
A new version of the Sitrion ONE Hub has been released. This version introduces two new features:

  • Multiple hub redundancy support
  • DNS based firewall rule support.

 
How to use it: Navigate to Tenant Admin-> Get Started console to download the latest version. Reference the latest documentation on the Sitrion Support portal here

New Windows Collector Service available for GroupSync

A new version of our windows collector service for GroupSync is available which addresses a few issues some of our customers. Consult with your customer success manager for more details if you would like to update this service.

Markus von Aschoff, VP, Portfolio Management

As the Vice President of Portfolio Management, Markus is responsible for the strategic product portfolio and product & solutions lifecycle. His tasks range from market research, customer and partner interviews to conceptualizing, evangelizing and productizing new solutions for the Sitrion product portfolio. He works closely with R&D, marketing, sales, and professional services to find the next big thing for Sitrion and to get it into the market ahead of the competition. Prior to Sitrion he co-founded a strategy consulting company, helped entrepreneurs to quadruple their business, and started two martial arts schools having trained more than 500 martial arts students.

Subscribe

We love mobile, and we love our blog. Stay informed with the latest Sitrion mobility news and announcements by subscribing to our blog.

RSS

Sitrion ONE

The ONE award-winning employee app to reach and engage your entire workforce

Learn more

Get in contact

Are you looking for support help? Do you have questions about our products and solutions? We’re happy to help.

Contact us

 

Or call 1-877-SITRION

ONE Platform Release 1.55

Mention an employee in Cloud Comm Messages

In this release, Sitrion has added the ability for writers to mention an employee in a message. This capability sends a push notification to the employee that was mentioned in the message if they have push notifications enabled and have the new mentions notification option enabled.
 
How to use it: Navigate to the Cloud Comm -> New message console and a new attachment option is available. When clicked, the Mention people dialog displays to allow specific users to be selected.

Select Multiple Poll Options

In this latest release, cloud comm authors can now optionally allow employees to select multiple poll options in a single poll.
 
How to use it: In the Cloud Comm -> New Messages console, when authoring a poll, authors can now choose between a single choice and multiple-choice poll type. Employees can then select multiple choices in the card.

Writers can now Copy an existing message

 
One of our most requested feature is for the ability for authors to copy an existing message as a new message.
 
How to use it: In the Cloud Comm -> Messages console, a new action button is available beside the edit button to copy a message. Clicking this button will open a new tab in your browser that contains the new message console with all attributes from the copied message, prefilled in the new message.

Grant Writer ability to post without group

 
Some of our customers would like to allow some employees with the cloud comm writer permission to be able to post globally without a group. In this release Cloud Comm admins or Tenant admins can grant this right to Cloud Comm writers.
 
How to use it: Navigate to Cloud Comm -> Permissions -> Writer Permissions console and you now can grant the new permission to any existing or new writers.

Assign group to channel writer permissions

 
This release also allows Cloud Comm or Tenant admins to grant a group the permission to write to a channel. Making any member of the group writers to a channel.
 
How to use it: Navigate to Cloud Comm -> Channels console and when a channel is selected a new dropdown is available next to the filter by name search box. Admins can select any existing group to grant all members permission to write to this channel. 

Authors can now comment on behalf in message console

 
As with the ability to change the message publisher, this new feature allows authors to change a comment publisher when commenting in the message console.
 
How to use it: Navigate to Cloud Comm -> Messages console and select an existing message. The reactions comments section now allows authors to change who the comment author is. This capability is only available to admins and writers that have been granted the change message publisher right.

Ability to Disable likes and/or comments on messages

 
This version now permits more granularity on if a message should allow employees to like or comment. The new change allows authors to choose if a message enables likes, comments or both.
 
How to use it: In the Cloud Comm -> New Message console when disabling social interactions, you are now presented with the option of choosing which of the social interactions you wish to disable.

Markus von Aschoff, VP, Portfolio Management

As the Vice President of Portfolio Management, Markus is responsible for the strategic product portfolio and product & solutions lifecycle. His tasks range from market research, customer and partner interviews to conceptualizing, evangelizing and productizing new solutions for the Sitrion product portfolio. He works closely with R&D, marketing, sales, and professional services to find the next big thing for Sitrion and to get it into the market ahead of the competition. Prior to Sitrion he co-founded a strategy consulting company, helped entrepreneurs to quadruple their business, and started two martial arts schools having trained more than 500 martial arts students.

Subscribe

We love mobile, and we love our blog. Stay informed with the latest Sitrion mobility news and announcements by subscribing to our blog.

RSS

Sitrion ONE

The ONE award-winning employee app to reach and engage your entire workforce

Learn more

Get in contact

Are you looking for support help? Do you have questions about our products and solutions? We’re happy to help.

Contact us

 

Or call 1-877-SITRION

ONE Platform Release 1.54

Terms of Use

In this release, Sitrion has added a Terms of Use feature allowing you to set a term of use for the app that users must accept before accessing the app features.
 
How to use it: In the Tenant admin view, navigate to the terms of use console. Here you can create terms of use in multiple languages. You can also enable and disable the user prompt by clicking the active checkbox. When new or existing users log in next, they will be prompted to accept the terms of use.

Confirmation Card Reminders

In this latest release, cloud comm admins and writers will be able to send reminder task cards to users who have not confirmed a confirmation card. Users with push notifications enabled will receive a push notification indicating the request to confirm.
 
How to use it: In the Cloud Comm Messages console, admins and writers can open a confirmation message detail view and view all users who haven’t responded to the confirmation. At this view you can send individual reminders or a reminder to all users. The text is editable and clicking the remind button will provide the user a card reminding them of the missing confirmation.

Message approval card notifications

 
As a follow up to the Message Approvals feature, this version will now notify approvers that a message is waiting for approval. Suggesters will also get a notification when a message has been approved or denied. Cloud Comm admins will only get notification cards if there are no approvers defined that can approve the message that has been suggested. Each notification card is marked as important and will have a push notification sent out if the approver is subscribed.

Adding Cloud Comm writers with permissions

 
In this release admins can grant permissions when adding new cloud comm writers
 
How to use it: Navigate to Cloud Comm->Permissions-> Writer Permissions and you now can add a writer from this screen. Select the permissions you want to grant, then use the search bar to find your new writers. The selected permissions will apply to all selected users.

Attach YouTube and Vimeo videos to messages

 
In 1.54 you can now easily attach YouTube and Vimeo videos to your messages. In a future release we will support other systems such as Brightcove and box.com
 
How to use it: When authoring a new message, you can add a third-party video by clicking the add video button and then selecting the third-party tab. 

Customize Inactive Users email

 
The inactive user email can now be customized with your organization’s branding.
 
How to use it: Navigate to the Tenant Admin -> Settings -> Email Templates and select Inactive Users to edit the email template.

Export Group membership for Cloud Comm writers

Another addition to Cloud Comms is the ability for cloud comm writers to export the group membership for groups they have permissions to write messages to.

Kelly Gault, Senior Solutions Engineer

Kelly has over 20 years of experience building custom desktop, mobile, and web based solutions. Based out of our Canadian office and a member of our Services delivery team, Kelly is happiest when using technology to solve complex problems for our customers. In addition to development, Kelly offers our customer base a unique blend of expertise in training, documentation, and architecture. When not geeking out with technology, you will find Kelly adventuring in the wilderness by bike, boat, or board.

Subscribe

We love mobile, and we love our blog. Stay informed with the latest Sitrion mobility news and announcements by subscribing to our blog.

RSS

Sitrion ONE

The ONE award-winning employee app to reach and engage your entire workforce

Learn more

Get in contact

Are you looking for support help? Do you have questions about our products and solutions? We’re happy to help.

Contact us

 

Or call 1-877-SITRION

ONE Platform Release 1.53

The Sitrion ONE Cloud Communications platform is the standalone end-to-end communications solution that publishes content to the Sitiron ONE stream on mobile and desktop clients.

Cloud Comm Approvals


We’ve added an approval system to Sitrion ONE allowing communication teams to use a process for approving message content in ONE before it’s published.

How to use it: At a basic level, Cloud Comm or Tenant admins can assign two new permissions for cloud comm writers: a new permission level to only suggest messages, and a new permission level to approve suggested messages. Existing Cloud Comm writers will not have either of these permissions applied to them. Cloud Comm admins can always approve messages. There is a new filter in the messages console allows approvers and admins to see they messages that require approval. Approval notifications will come in a later version.

Please read the Sitrion ONE Cloud Comm Approvals Guide for further details, or contact you customer success manager.

 

Cloud Comm Writer Bulk Permissions


You can now change writer permissions in a single bulk operation.

How to use it: Navigate to the Cloud Comm writer permission console and click the Bulk Operations link to expand the bulk operations console. From there you can choose your permission changes and apply it to all users.

 

Showing Share Option in Card Preview


The Card preview in the new message console has been improved to be more accurate. It now displays the share control as it would on the card in a user’s feed.

 

Remind Cloud Comm Writers that no group is targeted or Channel is selected

Cloud Comm or Tenant admins can enable a reminder feature for writers when publishing cards with no channels or groups. Depending on the chosen settings, a warning will display for a message that has no groups or channels targeted or both. These are just warnings and do not prevent the publishing of content.

How to use it: Navigate to the Settings > Card console and check either of the “Remind authors to select a channel” or “Remind authors to select a group” check boxes.

 

View/Export Channel Subscribers

Another addition to Cloud Comms in this release is the ability to view or export channel subscribers.


How to use it: Navigate to the Channels console, select the desired channel and then click the Subscriber tab to view current subscribers. Click Export to Excel to export the subscribers.

Folders for Videos


You can now place videos in a folder created in the folder resources console. This is designed to allow you to categorize your videos into different folders. Currently videos are not shown in the ONE Files micro app, though this will be coming very soon. Video managers can now also filter the videos by folder.

If you don’t wish to have the folders you use for your videos show in the ONE File micro app you can set permissions to a group with no members. This will not prevent the sharing of the video but will prevent the folder from rendering to end users in the micro app.

How to use it: In the Resources > Videos > you can upload or edit videos and place them into a folder using the folder dropdown. To filter, use the choose folders dropdown to select the folder contents you wish to view. Videos can be in multiple folders.

Mobile App Deep Links 


Now in Cloud Comms you can get deep links that you can share with your employees that will open the ONE client and navigate directly to the story you want to share.  This works just like YouTube or other popular platforms that have mobile apps. When you open a YouTube link on your mobile device, the YouTube app opens and shows the video instead of the web page.

How to use it: In the Cloud Comm Admin > Messages console, you can expand a message’s details to get the card deep link under the “Link to published cards” section.

New Report Enhancements

Various enhancements to reporting were made, including:
 

  • Group Filter added to Cloud Comm Dashboard Report
  • Sort Cloud Comm Messages by shares
  • Message Export exports share counts
  • Share Report displays messages that are included in share count
  • User Activation Date on Users Console

 

New Detailed Video Report Page

In the new Video reports page, you can now view which individual users have watched a video.

How to use it: Navigate to Resources > Reports > Video Viewers to access the new report page.

 

New Access by Day of Week Report

Tenant admins now can see which days of the week get the most traffic in the platform.


How to use it: Navigate to Tenant Admin > Reports > Dashboard to view the new report

 

Consume Global Cloud Comm Feed in other systems  


Some customers have asked to display global Cloud Comm content in other systems – so we’ve added a new integration API allowing other systems to request any global (as in, not targeted to a group) content. You can also get a specific channel feed if the content or channel is not targeted to a group.

How to use it: Engage with your customer success manager to get more details.

Kelly Gault, Senior Solutions Engineer

Kelly has over 20 years of experience building custom desktop, mobile, and web based solutions. Based out of our Canadian office and a member of our Services delivery team, Kelly is happiest when using technology to solve complex problems for our customers. In addition to development, Kelly offers our customer base a unique blend of expertise in training, documentation, and architecture. When not geeking out with technology, you will find Kelly adventuring in the wilderness by bike, boat, or board.

Subscribe

We love mobile, and we love our blog. Stay informed with the latest Sitrion mobility news and announcements by subscribing to our blog.

RSS

Sitrion ONE

The ONE award-winning employee app to reach and engage your entire workforce

Learn more

Get in contact

Are you looking for support help? Do you have questions about our products and solutions? We’re happy to help.

Contact us

 

Or call 1-877-SITRION

Share this page
X
Tell your colleagues and friends about Sitrion. Choose a social channel below to share this page.