Whatsapp for the enterprise
Did you know peer-to-peer chat is now part of Sitrion ONE? Now you can get instant notifications and real time mobile communication done securely within your employee app.
How it works
Start chats by pressing the chat icon in the top toolbar of ONE. From here you can search for people in your organization and create a new 1-on-1 or group thread. Chat works in real-time, so you can see if someone else is typing and wait to respond – and get their message instantly. Users can opt to get push notifications on their phone or email notifications, so they’ll never miss urgent chat messages. Having a lightweight, instantaneous chat tool in a secure environment allows employees to communicate faster without the risk of exposing data to an external system, like WhatsApp or SMS text messaging. This added security and immediacy opens the possibilities of what you can do with your ONE app, namely:
Get instant group conversation done away from your desk.
Sometimes you’re mobile and you need a quick check-in with your team or have a question that needs an instant answer. If you’re in a retail space, at a manufacturing plant, or on a warehouse floor, you can get solutions and information instantly without returning to your desktop. ONE can create preset groups for chat based on your organization's Azure Directory or other grouping structures that you have in place - so group chats are kept relevant and confidential.
Find the expert you need and chat with them instantly.
ONE allows you to search your organization’s directory for the person with the right expertise who may be able to help you with a pressing issue. With chat, you can now look this person up and immediately begin a dialogue with them without leaving the employee app.
Whatsapp plus: Provide Managed Chat groups
Many companies struggle providing a place where conversations can happen in a secure environment based on security groups set up in corporate auth providers. A common example is the leadership communication. A CEO of one of our customers wants to establish a direct channel to the top leaders (about 180). He does not want to constantly add and remove people. So the Sitrion managed chat groups are synched with AD groups automatically. If someone gets promoted she gets automatically added to the managed chat group.